Our Approach

We want to help. We do our best to make sure that you stay informed about your vehicle and understand our findings. We also make it a point to diagnose every issue so that we know that what we do will fix the problem. Do you need a ride back home or work, or need us to pick up your car while your at work? As long as your in the area, no problem! Due to our diligence in customer service we have an A+ rating with the BBB!

Our Story

John started Big John’s almost 10 years ago in a small 2 bay shop with 1 lift. Since then he has added a couple of techs and moved into a bigger 5 bay shop with 4 lifts to help get your car in and out as fast as possible.

Meet the Team

We want to get to know you, so here is a little about us.

John Ratcliff

Owner & Mechanic

John has been an ASE Master Tech for over 30 years! He has a dragster that he loves to work on and race.

Andrew Clossey

Shop Manager and Mechanic

Andrew has been with Big John’s for 8 years. He makes sure the shop runs smooth and cars get fixed correctly.

Ben Ratcliff

Service Advisor

Ben is who you will talk to most of the time. He makes sure you understand our diagnosis and repairs.